Privacy Policy - How BoomBet Uses Your Data
Privacy at online casinos is more than box-ticking. BoomBet collects data - like every website operating with accounts. The question isn't whether, but how much and for what.
This page explains in plain language (no legal jargon) what data gets collected, why it happens, and what rights you have.
Who's Responsible?
Data controller is BoomBet Casino's operating company based in Curacao. Contact details found in site footer and at bottom of this page.
For privacy inquiries there's a data protection officer. Email: [email protected] (hypothetical - use official one for real requests).
BoomBet operates under GDPR principles even though headquarters sit outside EU. Why? Because European customers are served.
What Data Gets Collected?
During Registration
- Personal Data: Name, date of birth, address, email, phone number
- Account Data: Username, password (stored encrypted)
- Currency & Language: Selected preferences
During Verification (KYC)
- Copies of ID documents (driver's license, passport)
- Proof of address (bills, bank statements)
- Payment method verification (credit card screenshots)
- Selfies with ID for additional security
During Usage
- Transaction Data: Deposits and withdrawals, amounts, methods
- Gaming Behavior: Games played, bets, wins, losses
- Login Data: IP addresses, device types, browsers, timestamps
- Communication: Chat histories with support, email exchanges
Automatically Collected
- Cookies & similar tracking technologies
- Device fingerprinting for fraud prevention
- Geolocation data (approximate location, not GPS-precise)
Why Is Data Used?
BoomBet uses collected data for various purposes:
Account Management
Identity verification, login authentication, account security. Without this data the platform can't function - legal basis: contract fulfillment.
Payment Processing
Process deposits and withdrawals, detect fraud, prevent money laundering. Legally required by AML regulations - legal basis: legal obligation.
Marketing & Communication
Newsletters, bonus offers, promotions. Only with explicit consent - can revoke anytime - legal basis: consent.
Player Protection
Detect problem gambling patterns, enforce limits, manage self-exclusion. Partly legally mandated - legal basis: legitimate interest + legal obligation.
Technical Optimization
Improve website, fix bugs, optimize performance. Usually done anonymously - legal basis: legitimate interest.
Who Gets Your Data?
BoomBet only shares data when necessary:
Payment Providers
Payment processors need certain data for transaction handling. Visa, Mastercard, Skrill etc. - all have own privacy policies.
Game Providers
Game suppliers like Pragmatic Play or NetEnt receive minimal data (usually just session IDs) to track game sessions. No personal identification data.
Authorities
When legally required: police, financial authorities, licensing bodies. Only on official requests, not voluntarily.
Marketing Partners
Affiliate partners get aggregated data (how many players came from their source). No individual profiles.
No Third-Party Sales
BoomBet doesn't sell data to third companies for their marketing. That's the promise anyway - hard to verify though.
How Long Is Data Stored?
Different data, different timeframes:
- Account Data: As long as account active plus statutory retention periods
- Transaction Data: Minimum 5-7 years (AML requirements)
- KYC Documents: 5 years after account closure
- Marketing Data: Until consent revoked
- Cookies: Depending on type, between session end and 2 years
After expiry periods deletion occurs - theoretically. Practically backup copies might exist longer.
Your Rights (Privacy Law)
As someone playing from regions with privacy laws, you have these rights:
Right to Access
Request what data BoomBet stores about you. Response comes within 30 days, free of charge.
Right to Rectification
Get incorrect data corrected. Name misspelled, old address - can be changed (after verification).
Right to Erasure ("Right to be Forgotten")
Request account deletion. BoomBet must comply unless legal retention obligations prevent it.
Right to Object
Object to marketing use. Unsubscribe from newsletter immediately via link in any email.
Data Portability
Receive data in machine-readable format to switch to another provider.
Restriction of Processing
Temporarily stop processing during disputes or corrections.
How to exercise rights? Email [email protected] (or official privacy address). Response must come within 30 days.
How Is Data Protected?
BoomBet uses standard security measures:
- SSL Encryption (256-bit): All data transmissions encrypted
- Password Hashing: Passwords not stored in plain text
- Access Restrictions: Only authorized staff see sensitive data
- Regular Audits: Security reviews by external firms
- Firewalls & Intrusion Detection: Protection against hacker attacks
Perfect security doesn't exist. Data breaches can happen - no known incidents at BoomBet so far.
International Data Transfers
BoomBet possibly stores data outside Australia. Servers in Curacao, USA or other jurisdictions are likely.
Legally secured through:
- Standard Contractual Clauses
- Privacy Shield equivalents
- Other privacy law compliant mechanisms
Practically means: less protection than Australian servers, but formally legal.
Protection of Minors
BoomBet is exclusively for persons 18 years and older. No accounts for minors, no exceptions.
If discovered someone under 18 created account: immediate closure, funds confiscated (or returned to guardian), data deleted.
Parents should use parental control filters to block access to gambling sites.
Privacy Policy Changes
BoomBet can modify this policy anytime. Major changes trigger notification via email or account message.
Last update date shown at top of page. Regular checks worthwhile if wanting to stay current.
Continued use after changes counts as agreement to new terms.
Privacy Questions?
For questions, complaints or requests regarding your data:
Email: [email protected]
Mail: (Use official address from site footer)
Response time: maximum 30 days per privacy law. Usually faster.
If BoomBet doesn't respond satisfactorily: lodge complaint with relevant privacy authority. For Australia that's the Office of the Australian Information Commissioner (OAIC).
Bottom Line
BoomBet collects lots of data - like every online casino. That's partly necessary (verification, payments), partly marketing, partly optimization.
Privacy is formally compliant with major privacy laws. Practical implementation? Hard to verify from outside. Offshore servers are a weak point.
Anyone wanting absolute data minimalism should avoid online casinos entirely. Playing means accepting certain data disclosure - that's the deal.
Important: know your rights and use them when needed. Request access, demand deletion, object to marketing. BoomBet must comply.
